CompTIA A+

Course Summary

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Installing and Configuring PC Components

• Use Appropriate Safety Procedures
• PC Components
• Common Connection Interfaces
• Install Peripheral Devices
• Troubleshooting Methodology

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Installing, Configuring, and Troubleshooting Display and Multimedia Devices

• Install and Configure Display Devices
• Troubleshoot Display Devices
• Install and Configure Multimedia Devices

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Installing, Configuring, and Troubleshooting Storage Devices

• Install System Memory
• Install and Configure Mass Storage Devices
• Install and Configure Removable Storage
• Configure RAID
• Troubleshoot Storage Devices

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Installing, Configuring, and Troubleshooting Internal System Components

• Install and Upgrade CPUs
• Configure and Update BIOS/UEFI
• Install Power Supplies
• Troubleshoot Internal System Components
• Configure a Custom PC

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Network Infrastructure Concepts

• Wired Networks
• Network Hardware Devices
• Wireless Networks
• Internet Connection Types
• Network Configuration Concepts
• Network Services

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Configuring and Troubleshooting Networks

• Configure Network Connection Settings
• Install and Configure SOHO Networks
• Configure SOHO Network Security
• Configure Remote Access
• Troubleshoot Network Connections
• Install and Configure IoT Devices

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Implementing Client Virtualization and Cloud Computing

• Configure Client-Side Virtualization
• Cloud Computing Concepts

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Supporting and Troubleshooting Laptops

• Use Laptop Features
• Install and Configure Laptop Hardware
• Troubleshoot Common Laptop Issues

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Supporting and Troubleshooting Mobile Devices

• Mobile Device Types
• Connect and Configure Mobile Device Accessories
• Configure Mobile Device Network Connectivity
• Support Mobile Apps

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Installing, Configuring, and Troubleshooting Print Devices

• Maintain Laser Printers
• Maintain Inkjet Printers
• Install and Configure Printers
• Troubleshoot Print Device Issues
• Install and Configure Imaging Devices

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Supporting Operating Systems

• Identify Common Operating Systems
• Use Windows Features and Tools
• Manage Files in Windows
• Manage Disks in Windows
• Manage Devices in Windows

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Installing, Configuring, and Maintaining Operating Systems

• Configure and Use Linux
• Configure and Use macOS
• Install and Upgrade Operating Systems
• Maintain OSs

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Maintaining and Troubleshooting Microsoft Windows

• Install and Manage Windows Applications
• Manage Windows Performance
• Troubleshoot Windows

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Configuring and Troubleshooting Networks

• Configure Network Connection Settings
• Install and Configure SOHO Networks
• Configure SOHO Network Security
• Configure Remote Access
• Troubleshoot Network Connections

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Managing Users, Workstations, and Shared Resources

• Manage Users
• Configure Shared Resources
• Configure Active Directory Accounts and Policies

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Security Concepts

• Logical Security Concepts
• Threats and Vulnerabilities
• Physical Security Measures

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Securing Workstations and Data

• Implement Security Best Practices
• Implement Data Protection Policies
• Protect Data During Incident Response

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Troubleshooting Workstation Security Issues

• Detect, Remove, and Prevent Malware
• Troubleshoot Common Workstation Security Issues

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Supporting and Troubleshooting Mobile Devices

• Secure Mobile Devices
• Troubleshoot Mobile Device Issues

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Implementing Operational Procedures

• Use Appropriate Safety Procedures
• Environmental Impacts and Controls
• Create and Maintain Documentation
• Use Basic Change Management Best Practices
• Implement Disaster Prevention and Recovery Methods
• Basic Scripting Concepts
• Professionalism and Communication

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Total: 75 Hours (approx. 25 Classes)